Privacy Policy

At Mona Marketplace, we value and respect your privacy. This privacy policy serves to inform you of the types of data we collect from you, how we use that data, and your rights as a user of our platform. By accessing or using our website, you agree to the terms stated in this privacy policy.

1. Information Collected

We collect two types of information from you: personally identifiable information and non-personally identifiable information. Personally identifiable information includes your name, address, phone number, email address, and payment information. Non-personally identifiable information includes your IP address, browser type, and cookies.

2. How We Use Your Information

We use your personally identifiable information to process your orders, communicate with you about your orders, and provide you with marketing materials.

We use your non-personally identifiable information to improve our website, track user behaviour, and personalize your user experience.

3. How We Share Your Information

We will only share your personally identifiable information with third-party service providers that help us process your orders, such as shipping companies and payment processors. We may also share your information with government authorities if required by law. We will never sell your information to third-party marketers.

4. Security Measures

We take the security of your information very seriously. We use encrypted transmission of data and secure storage measures to protect your information from unauthorized access, use, or disclosure.

5. Your Rights as a User

As a user of our platform, you have the right to access, correct, or delete your personally identifiable information. You can do so by logging into your account or contacting our customer service team. Additionally, you have the right to object to the processing of your information and to request a copy of your data.

6. Updates to Privacy Policy

We may update this privacy policy from time to time. If we make any changes to our policy, we will post a notice on our website and send an email to our users.

If you have any questions or concerns about our privacy policy, please contact our customer service team.